Under EU regulations, the compensation for qualifying flights beginning or landing in the EU is as follows.
• €250 compensation on flights up to 1,500 kilometres
• €400 compensation on flights of 1,500 to 3,500 kilometres
• €600 compensation on flights of over 3,500 kilometres
These amounts apply to all passengers in your party who pay for a ticket, including children.
Our specialist flight delay partner will act for you on a strictly “No Win No Fee” basis. If no compensation is recovered, no charge is payable. If the claim is successful and compensation is recovered from the airline they will deduct their fees. Terms & exclusions apply. Payments fluctuate with Euro rate. Max €600/passenger.
Based on CAA industry acknowledged figures and averages since 2010, over 6 million UK passengers are potential claimants. This is based on all the number of passengers on the flights which were either cancelled or delayed by 3 hours or more, which were not due to exceptional circumstances. The CAA has confirmed that the number of passengers travelling through UK airports in 2015 alone was over 239 million with an average of 126 passengers per plane.
Provided the ticket was purchased and paid for and was not free, each passenger can claim compensation. Please note that it is the passenger who is entitled to claim compensation, not the person who paid for the ticket.
If you are 18 or over, you can use our online process to manage the claims of your family, friends and fellow passengers. If however you are under 18 you will have to ask an adult to claim on your behalf. Please note that provided they paid for a child to travel, parents can claim the same rates of compensation for their children, even if a reduced or children’s fare was paid and even if the child did not have their own seat.
If your flight departed more than three hours late but landed under three hours late by making up lost time in air within the journey, then you are not entitled to compensation. But if the flight departed and arrived more than three hours late then you are entitled to claim.
We can pick up your claim at any stage, whether you have already written or spoken to the airline or the CAA. We hear from many customers who are told – incorrectly – by airlines that they had an invalid claim. Our flight database is updated in real time so you can put in your flight details and we will simply pick up your case, helping you to secure a correct and successful result.
Regulation EU 261 applies to all flights since 2005, but in English law there is a time limit of six years to claim, so we cannot go further back than flights in the last six years.
Each claim varies and it is impossible to give a 100% exact time scale on settlements. However, we have a high number of claims settled and paid in as little as just 1 week. Claiming through us is quicker than going direct to an airline and we have lots of customers who had a valid claim and wrote letters to the airlines, only to be rejected. Our legal team then subsequently wins these claims on their behalf!
Rest assured, we understand the quickest way to secure compensation and our legal team automatically issues court proceedings against an airline if required.
You can claim compensation if you had more than one flight on your booking, but arrived at your final destination over three hours late. You can claim even if the initial departing flight was delayed by less than three hours.
Under EU regulations and law, if you had a cancelled, delayed or re-routed flight – or a missed flight connection – you could be entitled to claim compensation. 747 Claims help begin your settlement with a service that can quickly establish what amount you are owed per passenger. Our team of solicitors are expert in flight cases and can then ensure your legal claim is handled accordingly. Although we can’t give you back your holiday, at least you’ll have the peace of mind that wrongs have been settled.
In the event you arrived on time for check-in, but were refused or denied boarding onto your flight, you are entitled to claim flight compensation. The distance of your air journey and time lost due to your boarding being denied determines the amount you are owed. If your flight was overbooked, the airline should have asked passengers to volunteer to give up their seat, but if you were denied boarding without volunteering, you can claim now under EU law.
My family holiday was re-routed to Paris whilst flying to Spain from London, because of ‘mechanical issue’. The plane then got to Malaga almost 4 hours late. I contacted and mailed EasyJet over 20 times! They initially replied to my emails but refused compensation, as the issue was “beyond our control”. I saw the 747 Claims adverts and after just one phone call, five weeks later I got over £800 in compensation. I wish I had contacted 747 Claims and not wasted nearly 12 months of my time getting nowhere! Miss Liza Portwin Bushey, Herts
To the team at 747 Claims, I want to say thank you for getting a significant amount in compensation for my flight delay to Florida almost 4 years ago. I made countless pointless attempts myself to get monies owed through TUI – then by pure chance I saw your print advert as they say, the rest is history! I would have 100% recommend you to anybody who had a flight delay claim. Again many thanks to you all and all the best in the future.
Mr G Seed Wigan